New survey suggests people should check receipts before leaving grocery stores
Dalhousie University researchers conducted a survey earlier this month to learn more about shoppers' habits when it comes to their grocery store receipts.
They surveyed more than 5,500 Canadians from coast-to-coast. The poll revealed that the most common mistake reported is when the price of something in the aisle doesn't scan the same at the register.
Researchers said more than 75 per cent of people caught those discrepancies when they checked their receipts before leaving the store.
“If you look at your receipt every single time you go to the grocery store you’ll save $50 to $75 per year, which might not seem like a lot – but these days again – we need all the help we can get," said Dr. Sylvain Charlebois, director of Agri-Food Analytics Lab at Dalhousie University.
CTV News asked shoppers in Timmins, Ont. if they checked their receipts – most said it is not something they considered.
“Never thought about it,” said one shopper.
“You just take it for granted. Pay your bill, you walk out, put your groceries away and that’s it.”
Other shoppers said they have just accepted that grocery prices have gone up and even for the little bit you get you to have to pay a lot.
- Download our app to get local alerts on your device
- Get the latest local updates right to your inbox
Another frequent error people found is on 'Enjoy Tonight' daily deals (items close to their best-before date), or when the cashier scanned an item too many times.
Charlebois said a receipt can also reveal other important details such as what foods are taxed.
“If you buy a box of granola bars and they went from 6 to 5 granola bars, that box is now a ‘snack’ and is taxable,” he said.
“Those are the things you want to know.”
Charlebois told CTV News that most Canadians complained when they noticed errors and were satisfied with the way grocers handled complaints.
Officials said the survey was done to encourage grocers to do better.
The full results of the customer service survey can be found here.
CTVNews.ca Top Stories
Hundreds of American firefighters arrive in Canada to help battle wildfires
Hundreds of American firefighters have recently arrived in Canada to help battle wildfires and more are on the way, Prime Minister Justin Trudeau said Wednesday.
Can face masks help protect you from wildfire smoke? Health expert explains
An official recommendation to wear a mask to protect yourself from wildfire smoke is being echoed by health experts as plumes of smoke make their way across parts of Canada, causing poor air quality.
Here's how major cities in Canada and the U.S. look blanketed by wildfire smoke
Photos show smoke-filled skies in cities across Canada and the U.S. as air quality warnings were issued in wake of the hundreds of wildfires from Quebec and Ontario.
'Very, very hard to breathe': Experts call wildfires a 'major public health concern' for Canada
As forest fires rage across the country, experts are sounding the alarm over the physical and psychological impacts of the wildfires and saying that they pose a serious public health issue, which individuals and governments need to acknowledge and act upon.
WATCH | Rate hike 'may be the last straw' for some homeowners: mortgage broker
With the latest hike bringing Canada's key interest rates to levels not seen since 2001, one mortgage broker is warning that it may be 'the last straw' for some homeowners with variable mortgages.
Canadians more likely to support foreign interference inquiry than hearings: Nanos
Canadians are twice as likely to support a formal inquiry into foreign interference, as opposed to public hearings, according to new polling from Nanos Research for CTV News.
opinion | Eight takeaways from Prince Harry's seven hours on the witness stand
It's been a busy, tumultuous few days for Prince Harry, the Duke of Sussex as he took his place on the witness stand in his trial against the Mirror Group Newspapers. Here are royal commentator Afua Hagan's top takeaways from his two-day grilling.
Calgary mass killer Matthew de Grood seeks 'absolute discharge'
The man who was found not criminally responsible in the stabbing deaths of five people at a house party in Brentwood more than nine years ago is seeking more freedoms.
Trudeau shows no interest in compromising with Meta, Google over online news bill
Prime Minister Justin Trudeau is showing no interest in compromising with Meta and Google over a Liberal bill that would make them pay for Canadian journalism that helps the companies generate revenue.
Barrie councillors hear grim reality of housing affordability crisis
Barrie city councillors got a shocking but not surprising reality check into the affordability challenges facing many residents looking to put a roof over their heads.
Simcoe County working towards plan to address homelessness
Like many regions across the country, Simcoe County is working towards a solution to end homelessness and create more affordable housing.
No injuries after fire in Clearview Township
As the country faces hazy conditions due to out-of-control forest fires from coast to coast to coast, emergency crews in Simcoe County were kept busy with a fire Wednesday evening.
consumer, | Toronto woman 'horrified' after losing $95,000 to romance scam
Romance scams have always been around, but they got worse during the pandemic, and fraudsters continue to use social media and dating sites to find victims.
Number of Ontario forest fires doubled compared to same time last year
Ontario has already experienced double the number of forest fires this year compared to the same six months in 2022.
Alleged Toronto anti-cyclist road rage incident caught on camera
Toronto police are investigating an incident of alleged road rage against a cyclist that was caught on camera.
NEW THIS MORNING
NEW THIS MORNING | Year-over-year home sales in Ottawa up 6 per cent in May
The Ottawa Real Estate Board says home sales were up six per cent in May 2023 compared to a year prior, marking the first year-over-year unit sales volume increase since early last year.
Special Air Quality Statement
Special Air Quality Statement | Wildfire smoke blankets Ottawa for a third day
Environment Canada has issued a special air quality statement for Ottawa, with the air quality at 10+ "very high risk" Wednesday morning. Conditions improved in the afternoon.
Plug-in air purifier blamed for row house fire in Craig Henry area
The Ottawa Fire Service says a plug-in air purifier is to blame for a fire on Craig Henry Drive Tuesday.
Poor air quality in Waterloo region and Guelph will continue into the weekend: Environment Canada
There's high levels of air pollution in Waterloo region and Wellington County as smoke plumes from wildfires burning in Quebec and northeastern Ontario continue to blow into the region, Environment Canada says.
Six Region of Waterloo councillors announce support for amalgamation
One unified city – that’s what six Region of Waterloo councillors say they want when it comes to the future of the region’s municipal governance.
Habitat for Humanity nears completion of new affordable housing units
The work never stops at Habitat for Humanity when it comes to building affordable homes for families in Waterloo region.
VIDEO | 'Hate and discrimination have no place in any TVDSB schools': Investigation underway after pride flag torn down
Students at Sir Frederick Banting Secondary School in London, Ont. are being investigated after a video was posted online showing students tearing down a LGBTQ2S+ pride flag.
Special air quality statement remains in effect, rain possible over the weekend
As wildfire smoke blankets Ontario and eastern U.S., causing hazardous air quality and hazy skies, smoke in the Forest City is expected to remain until at least Thursday night.
City pitches new parking garage and extended free parking to aid downtown London, Ont.’s recovery
Since early in the COVID-19 pandemic, the Honk Mobile Parking App has offered two hours of free municipal parking in London’s core area business districts.
VIDEO | Weapon and drug charges laid after Lakeshore ‘road rage’ incident
A “road rage” incident has led to multiple charges for two Windsor residents after allegedly wielding a replica firearm at another driver.
'I just feel so empty': Mother opens up after teenaged daughter’s body recovered by police
The body of a woman reported missing in January has been found by Windsor police and her mother is struggling with the confirmation that her daughter is gone.
Alleged murder of Windsor woman marks region's 4th case of femicide in last two years, says advocacy group
In the wake of a first-degree murder charge being filed against a Michigan man for killing his estranged wife, a 36-year-old Windsor woman, the head of an emergency shelter for women and children says femicide is a growing problem in Windsor-Essex.
Ontario man charged with first-degree murder in killing of Claudia Iacono outside Montreal salon
An Ontario man has been charged with first-degree murder in the death of Claudia Iacono, the daughter-in-law of Mafia associate Moreno Gallo, after she was gunned down at the wheel of her car in Montreal last month.
Woman, 55, dies after vehicle strikes 2 pedestrians in Cote-des-Neiges; second pedestrian seriously injured
A pedestrian has died after she and a fellow pedestrian were both hit by a vehicle Wednesday afternoon in Montreal's Cote-des-Neiges neighbourhood.
More evacuations in Quebec as record-breaking fires continue to burn
Quebec's wildfire season, which has forced thousands from their homes and left other communities on high alert, is the worst on record, officials said Wednesday,
'This is not helping': Frustrated evacuees say official communication lacking in wildfire recovery
Frustration is building among some people from neighbourhoods hardest-hit by the fires near Halifax. CTV's Heidi Petracek reports.
A 'whole list of hazards' are keeping residents near N.S. fire zones under evacuation: officials
It is still not safe for some evacuated residents whose houses were spared from wildfire damage to return home, officials from Halifax Regional Municipality and the District of Shelburne said.
Halifax support workers strike impacting students and families
The father of disabled teen from Fall River, N.S. is calling on all sides to get back to the bargaining table and put an end to the Halifax area CUPE educational support worker strike.
Trustee suspended over posts targeting LGBTQ2S+ community, division says
A Manitoba school trustee has been suspended over social media posts the division says targeted the LGBTQ2S+ community.
Continued closure of Fort Gibraltar causing changes for soon to be married couples
The closure of Fort Gibraltar following the collapse of an elevated walkway that sent 16 students and one teacher to hospital has left some couples scrambling to find a place to get married.
Crash with stolen vehicle sends two Winnipeg officers to hospital
A section of Main Street is closed on Wednesday morning following a car crash in the area.
Council reconsiders decision to reject recommendations on affordability crisis
Calgary city council has reconsidered its decision to vote against recommendations made by an expert panel to address the city’s housing affordability crisis.
Man on mobility scooter hit by truck in northeast Calgary intersection
Police say a man on a mobility scooter has life-altering injuries after he was struck by a vehicle in a northeast Calgary intersection on Wednesday evening.
Hot, dry weather comes with cautions and a few benefits
Calgary was under a heat warning Wednesday with forecast high of 29C.
Albertans asked to conserve electricity Wednesday evening due to hot temperatures
Hot temperatures across Alberta prompted a grid alert Wednesday afternoon.
'A long time coming': Edmonton Catholics commit $3.2M to Indigenous reconciliation fund
The Archdiocese of Edmonton will spend $3.2 million on reconciliation initiatives with First Nations, Métis and Inuit people in the Alberta capital region.
'Major travel delays': Anthony Henday Drive bridge will be closed this weekend
Drivers are being asked to find another way or prepare for delays on the Henday this weekend, because crews need to close a bridge over the North Saskatchewan River.
Out-of-control wildfire on Lower Mainland sees massive growth
A human-caused wildfire on the Lower Mainland has grown to an estimated 800 hectares and continues to burn out of control Wednesday, according to the BC Wildfire Service.
'You don't listen to renters': Vancouver Tenants Union disrupts housing announcement
Rental housing advocates interrupted an announcement by B.C.'s housing minister in Vancouver Wednesday morning to object to the provincial government's response to the affordability crisis.
Vancouver voice actors concerned about AI cloning voices without consent
Advances in artificial intelligence means software can generate accurate voice clones that sound just like the real thing, but that's putting some actors in a precarious position, including Vancouver's Bill Newton.