The province is shutting down Lady Isabelle Nursing Home near North Bay.
It has revoked the home's licence for a number of violations and non-compliance issues.
Residents and their families are now searching for new places to live.
John Locke has lived at the home for almost three years. He said closure means himself and others are forced to find a new home.
"You haven't given us anything else, the seniors don’t have anything else," said Locke.
"They all become friends. I've got friends in the next bed, and I've got a girl up the road that is a friend of mine. We eat together and talk together and everything else. This is a real home."
Locke said other residents are also worried.
"Some of these people in here have been in here for so long, and they've got dementia so bad that they won’t make it in another place. They're used to this place and you put them in another place and they'll die because they just can't stand it," he explained.
The home has 66 beds and 41 people currently live at the facility.
After months of issues, the Ministry of Health and Long Term Care has started the process of relocating residents.
The ministry said the Trout Creek facility is losing its licence due to the following:
• Current, serious and ongoing non-compliance in areas of the Long-Term Care Homes Act, 2007 (LTCHA) and the Regulation including but not limited to required program development, implementation and delivery, managing residents with responsive behaviours, safe storage of medication, infection prevention and control, staffing, funding policies, and licensing conditions;
• Compliance orders issued and re-issued multiple times because of the Licensee’s repeated failure to reach compliance;
• Repeated examples of situations since 2012 where compliance orders have been issued, corrected and then in a subsequent inspection the Licensee is back into non-compliance with the same or additional requirements;
• The Licensee’s repeated non-compliance and outstanding compliance orders in areas of resident safety caused the Director to cease admissions to the home on April 22, 2016;
• The Licensee’s ongoing failure comply with outstanding orders after a cease of admissions was put into effect, and the instability of the home’s leadership team demonstrated that the licensee cannot properly manage the home. As a result, on September 15, 2016, the Director ordered the Licensee to retain a management company to manage the home and to pay for the cost of the management company. As of the date of the revocation order, the mandatory management order remains in effect because the Licensee remains in non-compliance and has not demonstrated that it can properly manage the home without a management company.
• The Licensee’s inability to manage finances and failure to pay the costs for services as they become due, including staff payroll and the management company. Despite requesting and receiving multiple cash advances from the North East (NE) Local Health Integration Network (LHIN) to sustain the financial operations of the home the management company has not been paid for all services rendered.
• The Licensee’s failure to comply with other provincial laws and municipal by-laws as a condition of receiving funding from the ministry and the LHIN
• The Licensee not having a viable succession plan in place to ensure the operation of the home by a competent and knowledgeable Licensee.
Elizabeth Johnston visits her brother-in-law and another resident almost every day.
She's been told the relocation process will take anywhere from six to 18 months.
"We were totally devastated and still are," she said.
"We don’t want to see these residents uprooted. I do understand, from talking to the administration that was brought in by the government that the owner is not capable of making the decisions that need to be made to get Lady Isabelle up to par with all the different codes that need to be corrected.”
Ministry of Health And Long Term Care officials told CTV a manager has been put in place since July 11 to oversee the nursing home and ensure resident safety and quality of care
The ministry said it recognizes the importance of the nursing home to the community and it will explore all options to keep long-term care capacity within the region.
