New survey suggests people should check receipts before leaving grocery stores
Dalhousie University researchers conducted a survey earlier this month to learn more about shoppers' habits when it comes to their grocery store receipts.
They surveyed more than 5,500 Canadians from coast-to-coast. The poll revealed that the most common mistake reported is when the price of something in the aisle doesn't scan the same at the register.
Researchers said more than 75 per cent of people caught those discrepancies when they checked their receipts before leaving the store.
“If you look at your receipt every single time you go to the grocery store you’ll save $50 to $75 per year, which might not seem like a lot – but these days again – we need all the help we can get," said Dr. Sylvain Charlebois, director of Agri-Food Analytics Lab at Dalhousie University.
CTV News asked shoppers in Timmins, Ont. if they checked their receipts – most said it is not something they considered.
“Never thought about it,” said one shopper.
“You just take it for granted. Pay your bill, you walk out, put your groceries away and that’s it.”
Other shoppers said they have just accepted that grocery prices have gone up and even for the little bit you get you to have to pay a lot.
- Download our app to get local alerts on your device
- Get the latest local updates right to your inbox
Another frequent error people found is on 'Enjoy Tonight' daily deals (items close to their best-before date), or when the cashier scanned an item too many times.
Charlebois said a receipt can also reveal other important details such as what foods are taxed.
“If you buy a box of granola bars and they went from 6 to 5 granola bars, that box is now a ‘snack’ and is taxable,” he said.
“Those are the things you want to know.”
Charlebois told CTV News that most Canadians complained when they noticed errors and were satisfied with the way grocers handled complaints.
Officials said the survey was done to encourage grocers to do better.
The full results of the customer service survey can be found here.
CTVNews.ca Top Stories
Johnston to launch foreign interference hearings in July, calls allegations of bias 'quite simply false'
Canada's special rapporteur on foreign interference David Johnston calls the allegations swirling around his objectivity 'quite simply false,' and said Tuesday he plans to push ahead with his work, launching public hearings next month
Poilievre calls on Liberals to make killers like Bernardo stay in max-security prison
Conservative Leader Pierre Poilievre says Prime Minister Justin Trudeau should see to it that mass murderers serve their entire sentences in maximum-security prison.
What's behind the increase in orca-human interactions, boat attacks? Here’s what an expert thinks
The number of interactions between killer whales and humans has increased alarmingly in recent years. CTVNews.ca asked an expert to explain the reasons behind the increase in interactions, explore the types of encounters, and examine the implications for both humans and killer whales.
PGA Tour agrees to merge with Saudi-backed LIV Golf
The PGA Tour ended its expensive fight with Saudi Arabia's golf venture and now is joining forces with it, making a stunning announcement Tuesday of a merger that creates a commercial operation with the Public Investment Fund and the European tour.
Rent across Canada climbs to 20 per cent above pandemic lows: report
Across Canada, the average price of rent climbed back up after pandemic lows, with the monthly rate new tenants face now 20 per cent higher than it was two years ago, according to just-released rental data.
Internal docs suggest Trudeau wants China blocked from Pacific Rim trade deal
While the Liberals insist a Pacific Rim trade bloc should welcome anyone who meets its standards, an internal document suggests Prime Minister Justin Trudeau wants China kept out.
Federal government gives updated deal to public service union that signed agreement before PSAC strike
The federal government has given an updated deal to a public-service union that signed its collective agreement in the fall in order to match deals reached with the Public Service Alliance of Canada during a strike this spring.
Prince Harry testifies the tabloids destroyed his childhood, but fails to recall specific stories
Prince Harry entered a courtroom witness box Tuesday, swearing to tell the truth in testimony against a tabloid publisher he accuses of phone hacking and other unlawful snooping.
Feds warn 2023 on track to be the worst fire season ever seen in Canada
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
Barrie
-
HAPPENING NOW
HAPPENING NOW | Multi-vehicle collision in Midland construction zone sends 4 to hospital
Provincial police are investigating a serious collision in Midland.
-
Barrie, Ont. man arrested in human trafficking investigation involving student
A Barrie man faces charges in connection with a human trafficking investigation where police believe there could be more victims.
-
Special air quality statement issued for Simcoe County, Muskoka
Residents in Simcoe County and Muskoka are advised to be cautious as forest fires in Quebec impact the air quality, prompting a special statement from Environment Canada.
Toronto
-
Smoke from Ontario, Quebec wildfires lingering in Toronto
The smell of smoke is in the air throughout the city of Toronto and could get worse before the week is over as wildfires continue to burn in Quebec and northern Ontario.
-
Toronto massage parlour murder was act of terrorism, court finds in 'historical decision'
The actions of the teen who repeatedly slashed a North York massage parlour receptionist 42 times with a sword, killing her and injuring her manager, were an act of terrorism, an Ontario Superior Court Justice found Monday in a 'historical' decision in Canada.
-
Ontario government passes bill to dissolve Peel Region
The Ontario government has passed a bill that will dissolve the Region of Peel by 2025.
Ottawa
-
Special air quality statement remains in effect for Ottawa and area
A special air quality statement remains in effect for the National Capital Region because of wildfire smoke blowing across the region. Environment Canada's air quality health index is at its highest level of risk.
-
Centennial Lake fire 'greatly suppressed', area mayor says; evacuation order still in effect
The wildfire burning at Centennial Lake, about 150 km west of Ottawa is still not under control, but the local mayor says it has been significantly reduced.
-
Federal government gives updated deal to public service union that signed agreement before PSAC strike
The federal government has given an updated deal to a public-service union that signed its collective agreement in the fall in order to match deals reached with the Public Service Alliance of Canada during a strike this spring.
Kitchener
-
Mosquito mayhem: Why the pests are so bad this year in Ontario
They buzz. They bite. They carry diseases that can be bad for your health. It seems there’s more mosquitos than ever this year – and people are noticing.
-
Air quality statement issued in Waterloo region amid wildfires in Ontario, Quebec
Environment Canada says several groups of people across southwestern Ontario are at a higher risk of experiencing health effects caused by wildfire smoke.
-
Two vehicles involved in fatal collision near Acton, Ont.
Wellington County Ontario Provincial Police (OPP) say at least one person is dead following a collision just north of Acton.
London
-
Londoners remember the Afzaal family
Marking the two year anniversary of the alleged terror attack that took the lives of four members of the same family, the board has announced an Anti-Islamophobia Strategy.
-
Muslim community seeks healing and safety amid lingering shadows of alleged terrorist attack
On this day in 2021, four out of five members of a London, Ont. family were killed while they were out for a walk and struck by a vehicle, in an apparently deliberate attack.
-
SIU investigating after man injured during arrest in Old South
The province’s Special Investigations Unit (SIU) has invoked its mandate after a man accused of assault and property damage was injured during his arrest by London, Ont. police over the weekend.
Windsor
-
Suspect arrested for first-degree murder of missing woman
Windsor police say they have arrested a Michigan man for the murder of his estranged wife, who was reported missing last month.
-
E.C. Row Expressway eastbound closed near Howard Ave due to crash
Windsor police say E.C. Row eastbound closed near Howard Avenue and Dougall Avenue after a collision.
-
Stellantis reviewing written offer related to Windsor EV battery plant
Stellantis and LG Energy Solution are reviewing a written offer related to the EV battery plant in Windsor.
Montreal
-
Evacuees can return in Sept-Iles, but more than 160 wildfires still burning in Quebec
One Quebec city that had been threatened by approaching wildfires has lifted an evacuation order, but other parts of the province continue to deal with out-of-control blazes that are taxing firefighting resources.
-
Vehicle theft soared in 2022, led by Quebec and Ontario: report
Insurance industry group Equite Association says vehicle theft in multiple provinces surged last year. Vehicle theft was up by 50 per cent in Quebec year over year, by 48.3 per cent in Ontario, by 34.5 per cent in Atlantic Canada and by 18.3 per cent in Alberta.
-
WEATHER
WEATHER | Smog Warnings and poor air quality continue to plague parts of Quebec
Montrealers woke up to hazy sun and smoky skies again Tuesday morning. Northerly winds from wildfires burning north of the city continue to blow smoke into Southern Quebec.
Atlantic
-
Rain has helped Shelburne firefighting efforts, crews now hoping for a break in showers
Firefighters battling the 25,000-hectare Shelburne wildfire say the wet weather has helped crews directly attack the blaze, now they’re hoping for a break in the rain.
-
Hammonds Plains Road reopens, all Halifax-area students return to school after wildfires
Hammonds Plains Road reopened to traffic early Tuesday morning more than week after wildfires began in the Halifax area. Officials say the fires in the area are contained, though crews continue to deal with hot spots and flare ups.
-
Feds warn 2023 on track to be the worst fire season ever seen in Canada
Canada's emergency preparedness minister says images of wildfires burning across the country are some of the most severe ever witnessed in Canada and the current forecast for the next few months indicates the potential for continued higher-than-normal fire activity.
Winnipeg
-
7-Eleven in Winnipeg applies for liquor licence
Winnipeggers may soon be able to enjoy a beer or a glass of wine at one of the city’s 7-Eleven stores.
-
-
Ukrainian woman in Winnipeg trying to bring remains of fallen husband home
A Ukrainian woman who now lives in Winnipeg is hoping one day she will be able to bring her husband's remains to her new home, a place he hoped one day he too would be able to call home.
Calgary
-
Charges dropped against Alberta woman accused of mailing animals
Crown prosecutors say charges against an Alberta woman accused of mailing two puppies and a kitten have been dropped.
-
Michael White, convicted of killing pregnant wife, gets full parole
An Edmonton man convicted of killing his pregnant wife and dumping her body in a ditch has been granted full parole.
-
'I was really, really scared': Calgary kabab restaurant out thousands of dollars after break-and-enter
A restaurant in Calgary's Hillhurst neighbourhood is out thousands of dollars after it was broken into over the weekend.
Edmonton
-
Yellow slide at Edmonton Expo Centre to be demolished
The Kiwanis slide, commonly known as the big yellow slide, opened in 1974 but hasn't been in use since 2019 due to structural problems, Explore Edmonton said.
-
Michael White, convicted of killing pregnant wife, gets full parole
An Edmonton man convicted of killing his pregnant wife and dumping her body in a ditch has been granted full parole.
-
Charges dropped against Alberta woman accused of mailing animals
Crown prosecutors say charges against an Alberta woman accused of mailing two puppies and a kitten have been dropped.
Vancouver
-
Strike halts classes at 1 B.C. university as contracts inked with staff at 5 other schools
Job action has halted all classes at Capilano University in North Vancouver as the Ministry of Finance enters agreements with CUPE support staff at five post-secondary institutions in B.C.
-
Nurse loses registration over malpractice 'on the most serious end of the spectrum': BCCNM
A B.C. woman has agreed to cancel her nursing registration for at least 18 months after failing to provide round-the-clock care for a patient with “significant” needs.
-
Body of 23-year-old man who went missing after night out in Vancouver found in False Creek: police
The search for a 23-year-old man who went missing after a night out in Vancouver last month has come to a tragic end, police confirmed Tuesday.