Contact CTV News
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The first thing you can do is check if you have ad-blocking on your computer or device's browser. Most of our videos won't play under those circumstance.
More help is available for our video services:
- For more information, visit the CTV News FAQ: ctvnews.ca/gohelp
- The CTV News video help email is firstname.lastname@example.org
Please make sure to provide as much info about your video issue as possible: operating system, device, browser and versions. Check your firewall settings too.
If you are looking for a particular story you saw on CTV News, try entering likely key words in our "Search" function in the upper right of CTVNews.ca
Be sure to check the 'Video' tab in the search results page if you don't see the story you seek.
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For questions regarding programming and news from local CTV News, please select your location here to visit the appropriate website, then locate their 'Contact Us' page.
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Working at CTV
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